Terms and Conditions – My City Hotels

Welcome to My City Hotels! These terms and conditions (“Terms”) govern your use of our website and services. By accessing or using our website, making a reservation, or utilizing any of our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our services. If you do not agree to these Terms, please refrain from using our website.

1. Introduction

My City Hotels is a premier hospitality service provider offering a variety of hotels, resorts, car rental services, and event management options in Udaipur. These Terms apply to all users of our website and services, including guests, potential customers, and those making bookings with us.

2. Booking and Reservations

  • Eligibility: You must be at least 18 years old to make a booking with My City Hotels.
  • Booking Confirmation: When you make a reservation, you will receive a booking confirmation. This confirmation may be subject to changes, cancellations, or modifications based on availability or circumstances.
  • Payment: Payment for your bookings must be made in full at the time of reservation, unless otherwise specified. We accept various payment methods, including credit/debit cards. All prices are quoted in INR (Indian Rupees), unless otherwise indicated.
  • Cancellation Policy: Our cancellation policy varies based on the type of booking and hotel. Please refer to the specific hotel or booking terms for detailed cancellation guidelines.
  • Changes to Booking: If you need to modify your booking, please contact us directly. Changes are subject to availability and may incur additional charges.

3. User Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information when making bookings and using our services. You are responsible for keeping your account and booking details up to date.
  • No Unlawful Use: You agree to use our website and services for lawful purposes only. You may not use our services to engage in fraudulent activities, violate laws, or infringe upon the rights of others.
  • Behavior During Stay: You agree to comply with hotel policies and maintain respectful behavior during your stay. Any damages or disturbances caused by you or your guests may result in charges or eviction from the property.

4. Privacy Policy

By using our website and services, you agree to our Privacy Policy, which governs how we collect, store, and protect your personal information. For more details, please refer to our Privacy Policy.

5. Website Usage

  • Intellectual Property: The content, design, and images on our website are owned by My City Hotels or our licensors. You may not copy, reproduce, or distribute any content without prior written consent.
  • Website Availability: We strive to maintain the availability and functionality of our website, but cannot guarantee it will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the website at any time without prior notice.
  • Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before interacting with these sites.

6. Car Rental and Event Services

  • Car Rental: By booking a car rental with My City Hotels, you agree to our car rental terms, which include the vehicle condition, rental duration, mileage limits, and insurance requirements. Any damages, fines, or fees incurred during the rental period will be your responsibility.
  • Event Services: For events, weddings, and other services offered by My City Hotels, you agree to the specific terms and conditions provided for each service. Payment terms, service charges, and cancellation policies will be outlined during the booking process.

7. Liability and Disclaimers

  • Limitation of Liability: My City Hotels is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services. This includes, but is not limited to, any loss of data, personal injury, or property damage.
  • Force Majeure: We are not responsible for any delays or failures to perform our services due to circumstances beyond our control, including natural disasters, acts of government, or technical failures.

8. Modifications to Terms

My City Hotels reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. Continued use of our services after any changes constitutes your acceptance of the modified Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our services or website will be subject to the exclusive jurisdiction of the courts located in Udaipur, Rajasthan, India.