To ensure a comfortable and pleasant stay for all guests, we request you to review the following hotel policies before making a reservation. ### 1. Check-in & Check-out - Check-in and check-out timings will be as mentioned in your booking confirmation. - Valid government-approved photo ID is mandatory for all guests. - Early check-in and late check-out are subject to availability and may incur additional charges. ### 2. Reservation Policy - Reservations are subject to availability and confirmation. - Guests are requested to provide accurate details while booking. - Any special requests are subject to availability and hotel confirmation. ### 3. Cancellation & Refund Policy - Cancellation charges will be applicable as per the cancellation terms mentioned at the time of booking. - Refunds, wherever applicable, will be processed according to the applicable payment and cancellation policy. - No-shows and early departures may attract applicable charges. ### 4. Children & Extra Occupancy - Children are welcome at the property. - Extra beds and additional occupancy are subject to availability and additional charges. - Guests must inform the hotel in advance about additional occupants. ### 5. Guest Conduct - Guests are requested to maintain peace and respect other guests. - Any damage to hotel property will be chargeable. - Illegal activities and disruptive behaviour are strictly prohibited. ### 6. Smoking & Alcohol Policy - Smoking is permitted only in designated areas, where available. - Guests are requested to follow the property's rules regarding alcohol consumption. ### 7. Pets Policy - Pets are allowed only with prior hotel approval, subject to applicable conditions. ### 8. Safety & Security - Guests are responsible for their personal belongings. - The hotel is not responsible for loss of valuables left unattended. - Guests are requested to follow all safety instructions provided by hotel staff. ### 9. General Terms - The hotel reserves the right to refuse accommodation in cases of invalid identification, misrepresentation, or violation of hotel policies. - Hotel facilities and services are subject to availability and operational conditions. - Management reserves the right to amend policies when necessary. **Thank you for choosing Ullasa By Aranyam – By My City Hotels. We look forward to welcoming you and making your stay comfortable and memorable.**